How can we help you?
I have a question about ...
Purchase and use of the website
A product we sell on the site
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Is it possible to pay in installments ?
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of course! In accordance with the payments policy on the site. For details click here
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Is the purchase safe ?
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The purchase on the site is secured with SSL 128Bit technology, which is the world's leading standard for securing financial transactions. Payment by credit card is secured by the PCI standard by the clearing company, and the card details are not stored in our system.
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Contact our customer service
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You can contact us by contacting us - click here
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How to return a product ?
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There are no returns or cancellations for products on sale in personal imports from abroad, since this is a specially ordered product for the customer, the products come from the liquidation of inventory of warehouses from Europe.
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How to view my order history ?
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On my account page you can view the history of booking vouchers and vacations under the "Track your booking" tab. On this page you can also be updated - you can view the product order history under the "My Purchases" tab.
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I received a defective product - how can it be replaced ?
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In order for us to arrange for you to replace as soon as possible, please send an email to the customer service department with photos showing the defective product, and a representative will arrange for the replacement. Contact us
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What are the means of payment on the site ?
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PAYPAL For your convenience, you can pay using credit cards: Visa, Isracard, MasterCard and you can also pay via PayPal service
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What is the delivery time of a product I purchased ?
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Product delivery times are 15-30 business days by the advertising supplier
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You did not find what you were looking for ?
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Need help? Want to find out something? We are here for you!
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You did not find what you were looking for ?
-
Need help? Want to find out something? We are here for you!
-
Is it possible to pay in installments ?
-
of course! In accordance with the payments policy on the site. For details click here
-
Is the purchase safe ?
-
The purchase on the site is secured with SSL 128Bit technology, which is the world's leading standard for securing financial transactions. Payment by credit card is secured by the PCI standard by the clearing company, and the card details are not stored in our system.
-
Contact our customer service
-
You can contact us by contacting us - click here
-
How to view my order history ?
-
On my account page you can view the history of booking vouchers and vacations under the "Track your booking" tab. On this page you can also be updated - you can view the product order history under the "My Purchases" tab.
-
What are the means of payment on the site ?
-
PAYPAL For your convenience, you can pay using credit cards: Visa, Isracard, MasterCard and you can also pay via PayPal service
-
You did not find what you were looking for ?
-
Need help? Want to find out something? We are here for you!
-
How to return a product ?
-
There are no returns or cancellations for products on sale in personal imports from abroad, since this is a specially ordered product for the customer, the products come from the liquidation of inventory of warehouses from Europe.
-
I received a defective product - how can it be replaced ?
-
In order for us to arrange for you to replace as soon as possible, please send an email to the customer service department with photos showing the defective product, and a representative will arrange for the replacement. Contact us
-
What is the delivery time of a product I purchased ?
-
Product delivery times are 15-30 business days by the advertising supplier
-
You did not find what you were looking for ?
-
Need help? Want to find out something? We are here for you!
